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Clinical Manager

Location:Abu Dhabi, United Arab Emirates, Middle East
Job Type:Permanent
Posted:25th Sep 2008
Closing Date:30th Oct 2008
Posted By:HCL International
Details:
Clinical Manager

 Strategic and operational leadership of The Ambulatory Healthcare Centre.
 To maximise the operational performance of the assigned facility whilst also maintaining high quality service standards.
 To participate in the business development of the clinic in line with SEHA strategies and policies.

 Professional, clinical, operational, legal and ethical management of the Ambulatory Healthcare Center.
 The management of the clinic operations team
 Close liaison with other AHCs and PHCs.
 Networking with SEHA corporate functions to gain expert input into the clinic’s operations
 Represent the clinic to its external customers, including consultants, patients, GPs, insurance companies and other external customers and the local community
 Business and strategic development for the clinic in line with SEHA practice.

Key Outputs

 The achievement of the clinic’s operational objectives on an annual basis
 The development of and implementation of local management practices, which will enhance the clinic’s performance and ensure they are in line with SEHA policy
 Meet reporting requirements of SEHA
 Set operational objectives to ensure clinic’s activities are delivered on time and to an agreed standard
 Institute corrective actions when necessary
 Set high personal and professional standards in line with SEHA’s Code of Conduct
 Ongoing benchmarking of competitive private and hospital service practice
 Develop and maintain good working relationships with other SEHA clinics and hospitals

Marketing

 Develop excellent relations with consultants and other medical users
 Coordination of local marketing of the clinics and its services, monitoring of market conditions, competitors and trends
 Proactive responses to the challenges of the market
 A positive and proactive relationship with external customers (including consultants, patients, insurance companies), which leads to the development of business
 Ensure maintenance of excellent reputation for the clinics in the local areas as a healthcare provider, an employer and as an important component of the local community

Human Resource

 The appropriate management and motivation of employees to develop an effective team through good practice
 Coordinate recruitment, development, motivation, reward and retention of high quality staff

Quality/Risk Management

 Compliance with SEHA and HAAD policies and legislative requirements (eg. financial, health and safety, clinical, human resources, clinical governance etc)
 Maintain outstanding standards of quality at the clinics by upholding good clinical and quality risk management practice
 Continued attainment of relevant accreditation/registration


Qualifications

 Degree level, or equivalent experience, preferably with an MBA
 Appropriate and relevant professional qualification
Skills/Knowledge

 A high degree of operational skills and knowledge.
 Knowledge of financial management, including an understanding of the budgeting process and managing capital programs
 A broad and thorough understanding of operational and business systems/processes/techniques and cross functional awareness
 Diplomatic and skilled in dealing with all customer groups, including consultants, GPs, hospitals and patients
 Strategic awareness. The ability to see the broader commercial perspective
 Able to motivate, actively support and develop staff to get them to contribute to goals and achieve objectives
 Able to analyze and evaluate data and ideas to identify the real management issues
 Problem finding and solving skills
 Knowledge of how to interpret, monitor and control performance using statistical and financial data
 An understanding of people’s motivations and behavior and the impact that personal style has on others
 Effective delegation and communication skills
 An appreciation of IT capabilities
 Responsible for own self development and keeping up to date with change
Experience

 A minimum of at least 5 years experience at a senior management level within a service industry
 Ideally experienced in management within a healthcare environment
 Experience of working in a multi-level organization

 
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