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Operational Consultant

Location:Sed El Bauchrieh, Beirut, Lebanon, Middle East
Job Type:Permanent
Posted:21st Aug 2008
Closing Date:18th Sep 2008
Posted By:SNS
Details:
Operational Consultant

Position Summary

The Operational Consultant is responsible for providing technical support to Project Managers and clients in the identification of technical requirements and the delivery of configured and test Supply Chain solutions.
Responsibilities include working on-site with clients from initial project stages through system installation and conversion. Operational Consultants have significant roles in the areas of analysis, data gathering, client support, technical innovation and
software testingand training.

Responsibilities

• Document functional and non-functional requirements based on interactions with customers.
• Create functional designs and prototypes based on analysis of requirements.
• Write detailed functional specifications following the SNS standards.
• Review and test completed modifications for functional accuracy.
• Provide training to customers and internal resources.
• Estimate/plan activities and efforts associated with the functional requirements.
• Perform data loading/configuration tasks.
• Participate in information gathering and business review sessions with customers to
understand overall project goals.
• Assist Support Analysts with issue resolution.
• May be required to generate additional services by proposing out-of-the box solutions and by
establishing close communication channels with existing customers.
• May participate in sales presentations and demonstrations.
• Write user manuals and configuration documents.

Requirements

• Bachelor degree in Computer Science, Engineering, MIS or related field.
• Excellent analytical, problem solving and communication skills.
• Supply Chain/Logistics knowledge.
• Knowledge of SQL or PL/SQL.
• Excellent problem solving skills, particularly with regard to anticipating and solving problems,issues, or concerns before they occur or become critical.
• Very strong written, verbal and non-verbal communication skills with internal and external customers.
• Strong presentation and training skills.
• Ability to travel up to 50% yearly. When installing and traveling to client site, most work is done in a warehouse. At this time, general mobility with capability to climb, crawl and maneuver in restrictive areas may be necessary.
• Good personality and a team player.
• Willingness to work overtime.
 
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